Spam Management
Spam continues to be a growing problem for many companies. Spammers often use special techniques designed to collect e-mail addresses from newsgroups, mailing lists and other programs.
Tips to Prevent Spam
1. Never use your business e-mail address to enter online contests.
2. Do not use your business e-mail account to purchase anything from unsolicited e-mail.
3. Never reply to unsolicited e-mail.
4. Never “unsubscribe” to unsolicited e-mail.
Blocking Spam at Internet Gateway
Spam impacts end-user productivity by forcing people to view unnecessary and sometimes offensive e-mail. JustExchange's spam management solutions are built on an advanced Exchange and Windows platform incorporating 3rd-party Anti-spam products. Its intent is to eliminate spam at our Internet boundary gateway servers. It is important to note that no anti-spam solution is 100% effective; therefore some spam e-mail will continue to be delivered to your mailbox.
Outlook 2003 also ships with an enhanced Junk E-mail filter which is designed to assist users with processing the spam that does get delivered to their mailbox. The new Junk E-mail filter allows users to specify safe senders and recipients. Unwanted domains and senders can also be easily added to the junk senders list with a few simple mouse clicks. Note: The new Junk E-Mail filter is only available while using Cached Mode. (
Click here for information on Cached Mode).
False Positives
Occasionally, the JustExchange anti-spam filters might incorrectly classify a message as spam and move it to the Junk E-mail folder. It is important to check the Junk E-mail folder regularly to ensure legitimate e-mail has not been routed there by mistake.
Trusted Senders
The Trusted Senders tab allows you to specifically add senders that you trust not to be spammers. All messages from those listed will be delivered directly to your Inbox. The Also trust e-mail from my Contacts is checked by default. This automatically adds the e-mail addresses of your contacts to this trusted list.
